Last updated: 25 April 2025
The Protection of Personal Information Act (POPIA), Act 4 of 2013, is South Africa's primary data protection legislation. It came into full effect on 1 July 2021. AgriTrack SA is committed to full compliance with POPIA and to protecting the personal information of every customer.
This page explains what POPIA requires, how we meet those requirements, and what it means for you as a customer.
Our Information Officer
Under POPIA, every organisation that processes personal information must designate an Information Officer. AgriTrack SA's Information Officer is responsible for handling all POPIA-related enquiries, access requests, and complaints.
Information Officer — AgriTrack SA
📧 imraanmy786@gmail.com
📞 076 262 9126
Role: Owner / Information Officer
Organisation: AgriTrack SA
The 8 Conditions of POPIA We Follow
POPIA requires that personal information is processed according to 8 conditions. Here is how AgriTrack SA meets each one:
Accountability
AgriTrack SA takes full responsibility for ensuring personal information is processed in accordance with POPIA. Our Information Officer oversees all data practices.
Processing Limitation
We only collect personal information that is necessary to provide the AgriTrack SA service. We do not collect excessive or irrelevant information.
Purpose Specification
We collect information for a specific, clearly defined purpose: to set up and operate your AgriTrack SA account. We do not use your information for any other purpose without your consent.
Further Processing Limitation
We do not use, share, or sell your personal information for purposes beyond those stated. We do not pass your information to third parties for marketing or profiling.
Information Quality
We take reasonable steps to keep your personal information accurate and up to date. You may update your details at any time by contacting us.
Openness
We are transparent about what information we hold, why we hold it, and how it is used. This POPIA page and our Privacy Policy document our practices clearly.
Security Safeguards
We apply appropriate technical and organisational measures to protect personal information from loss, damage, or unauthorised access. In the event of a data breach, we will notify affected users and the Information Regulator as required by law.
Data Subject Participation
You have the right to access, correct, or request deletion of your personal information at any time. Requests will be processed within a reasonable period, not exceeding 30 days.
Your Rights as a Data Subject
Under POPIA, you have the right to:
- Be informed that we hold your personal information
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator of South Africa
How to Exercise Your Rights
Contact our Information Officer directly:
Submit a POPIA Request
📧 imraanmy786@gmail.com — Subject: "POPIA Request"
📞 076 262 9126 (WhatsApp preferred for documentation)
Please include your full name, phone number, and a clear description of your request. We will acknowledge within 2 business days and respond in full within 30 days.
The Information Regulator of South Africa
If you believe AgriTrack SA has not handled your personal information in accordance with POPIA, you have the right to lodge a complaint with the Information Regulator:
Information Regulator (South Africa)
Website: www.inforegulator.org.za
Email: inforeg@justice.gov.za
Tel: 012 406 4818